Other Business Skills Training Courses
Investing in your staff is investing in the future success and longevity of your business. We offer a range of courses designed to enhance the skills of your staff, whether they are new to a job role or whether the need is simply to build on top of existing skills already acquired. Equally, if you have something very specific that you would like trained but is not listed here, please contact us with details of your requirement and we will see what we can do.
Advocacy Training
One day Course
This advocacy training course teaches the value of your staff understanding the value of your business to its customers. This will teach your employees to explain the benefits it brings through the products and services it provides and how to be an advocate and enhancer of your brand. What you’ll learn from the advocacy training … Continued
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Commercial Awareness Training
One day Course
What is the Commercial Awareness Training Course? It is an interactive training course that provides the business knowledge required to be able to analyse business opportunities. We teach delegates to understand the link between their own business sector and the overall economy. In addition, we also provide tips and techniques to continually improve and … Continued
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Continuous Improvement Training
One Day Course
Continuous improvement training teaches you how to act today, to make things better tomorrow. This course will show you how to develop your staff’s innovation and creativity. Essentially, this will improve your staff’s ability to solve problems before they occur. The aim of the continuous improvement training course The goal of this course is to … Continued
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Creative Thinking and Problem Solving Training
One day Course
Why take a Creative Thinking and Problem Solving Training Course? This creative thinking and problem-solving course will equip your staff with the necessary skills to overcome challenges and conflicts together with how to continually enhance solutions. This will be both for the benefit of your business and for your customers. Packed full of techniques and … Continued
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Customer Service Training
One or Two day Course
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Customer Service Training Course Aim A very enjoyable and interactive Course that looks at the importance and value of providing Customer Service through … Continued
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Equality and Diversity Training
One day Course
Equality and Diversity Training Course Aim This equality and diversity training course explores the development of the Equality Act 2010 and the clear value to businesses and their staff adopting a positive approach to this subject. The course also provides clear guidance on the requirements to stay ‘onside’ within the legal framework. This applies to … Continued
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Marketing for Non Marketeers Training
One Day Course
Non-marketers will become familiar with the basis of marketing to help them incorporate this all-important aspect in their daily decisions. The aim of this marketing course The world of marketing is constantly changing and evolving. In this course, we will provide you with the tools and knowledge you need to confidently navigate your way through … Continued
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Mentoring Training
One day Course
The goal of the Mentoring Training Course This mentoring course provides delegates with the required skills to effectively mentor with confidence. On the day we use practical and modern mentoring techniques to provide delegates with a complete understanding of how to mentor. We also ensure that their mentee achieves success with their goals. Mentoring is … Continued
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Regulated Financial Services Training
Tailored to requirement
The Goal of Regulated Financial Services Training The Financial Conduct Authority (FCA) require regulated financial services businesses to conduct training within their guidelines. We will provide trainers with the professional qualifications to deliver regulated training courses. Financial markets need to be open and honest in order that consumers get a fair deal. We have experience … Continued
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Sales Skills Training
One day Course
This course explores the valued link of increasing your sales through the provision of exceptional customer service. Designed for ‘selling’ in the 21st century, this course looks at techniques of enhancing your customer experience, which leads to increased sales. It explores why a customer buys, why they would buy from your business and then come … Continued
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