Our purpose is to upskill the staff of your business so that they are more efficient, productive, provide an outstanding customer experience and ultimately, increase the profits of your business. We achieve this by designing bespoke courses, which we deliver at your work premises. The training is interactive, engaging, insightful, enjoyable and takes into account the existing skills and experience of your staff.

Graeme Jones

Graeme Jones


I enjoyed the pleasure of working in the Corporate world for over 30 years, experiencing both the job satisfaction and challenges of managing staff.  I managed as a Supervisor, Manager, Area Manager and Regional Manager before changing profession in 2013.

My belief is that staff training needs to be specific to an organisation’s requirements and the delegate’s individual needs. Additionally the training needs to provide practical skills that delegates can apply to their job role immediately after attending a training course.

My desire is to give back to companies and organisations some of the knowledge and skills I have been fortunate enough to accumulate.  For these reasons all our courses are bespoke to requirement and designed to provide our clients with complete satisfaction.

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What we offer

  • Bespoke Course delivered to requirements
  • Interactive and stimulating training
  • Delivered virtually, at your premises or venue of choice
  • Courses delivered UK, Europe and Middle East
  • For 1 - 12 delegates per session
  • Course duration between 1 - 5 days
  • Tailor made workbook provided for every delegate
Showing success

'Tutor engaged entire group, was flexible to our needs and everyone took something away from the Course.'

Alex, BAE Systems