Case Study: Face to Face versus Virtual Training
With more and more companies now adopting a hybrid way of training, we discuss the benefits of staff training both virtually and face to face.
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Social Media: How to turn bad reviews into positive experiences
There are plenty of reasons why customers choose to post reviews on social media, but they largely fall into two camps, good and bad reviews. These reviews published on a public forum can make or break your brand.
Case Study: Learn how to Improve Conflict Management Skills to Prevent and Diffuse Violence
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
How to make a virtual training session successful
Since the COVID 19 outbreak, online learning has become more centric in individuals’ lives. The pandemic has forced companies to remote working and this, in turn, has seen a boom in virtual training.
Case Study: The Benefits of Mentoring in Today’s Society
Mentoring is an opportunity of maximising the potential of your staff whilst building loyalty. This can be achieved by investing in the personal development of your staff. Mentoring is an outstanding technique to help achieve these goals, which not only helps the Mentee, it also provides invaluable development and a sense of job fulfilment for the Mentor.
Case Study: Learn how to improve your customer service and sales
Understanding your customers’ business pain is key. The better you understand, the better your ability will be to serve the customers’ needs.
Effective Ways to Empower Your Employees
Employee empowerment can instill greater trust in leadership, encourage employee motivation, lead to greater creativity, and improve employee retention.
Common Workplace Challenges and How to Overcome Them
Whether you are new to the workplace or a seasoned employee, everyone will encounter workplace challenges.
Case Study: Learn to enhance your skills and techniques when managing staff
Leadership is the most important function of management – it helps to maximise efficiency which can help to achieve the overall vision and goals of the business.
Case Study: Learn Professional Delivery with our Presentation Skills Training Course
There has never been a better time to work on your presentation skills. Many meetings have moved online, and if you are heading back into the office you might find that going back to presenting in person is more challenging than it once was.