Read the latest news from our blog
There are plenty of reasons why customers choose to post reviews on social media, but they largely fall into two camps, good and bad reviews. These reviews published on a public forum can make or break your brand.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
Since the COVID 19 outbreak, online learning has become more centric in individuals’ lives. The pandemic has forced companies to remote working and this, in turn, has seen a boom in virtual training.
Mentoring is an opportunity of maximising the potential of your staff whilst building loyalty. This can be achieved by investing in the personal development of your staff. Mentoring is an outstanding technique to help achieve these goals, which not only helps the Mentee, it also provides invaluable development and a sense of job fulfilment for the Mentor.
Understanding your customers’ business pain is key. The better you understand, the better your ability will be to serve the customers’ needs.
Employee empowerment can instill greater trust in leadership, encourage employee motivation, lead to greater creativity, and improve employee retention.
Whether you are new to the workplace or a seasoned employee, everyone will encounter workplace challenges.
Leadership is the most important function of management – it helps to maximise efficiency which can help to achieve the overall vision and goals of the business.
There has never been a better time to work on your presentation skills. Many meetings have moved online, and if you are heading back into the office you might find that going back to presenting in person is more challenging than it once was.
Over the last few decades, we have seen dramatic changes in how our working time is structured. Learn the benefits of hybrid working and how to adopt a hybrid work model.