Managing Staff Working From Home
The WFH phenomena is here to stay. The skills required to manage staff not in the office are different to when they were in the office. This article looks at some common themes and solutions.
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Dealing with Conflict
Recognising the importance of including cultural communication as a subject within conflict, communication and interpersonal skills training courses.
Create conflict to boost production
Recognise the importance to create conflict for the benefit of your business. To enhance and boost performance, manager’s need to be challenged to be innovative and to problem solve. This challenge needs to come from within the business, with all managers challenging those that under deliver their commitments.
Managerial skills
Three Management tips taken from Ian Holloway’s (football manager) autobiography of management.
WFH and Managing yourself
Managing yourself working from home can be challenge in itself. Here are five tips how you can be even more successful working from home than in the office.
New to Management?
Being new to management means you need to learn a new set of skills. This article looks at 10 of the first golden rules to master.
Improve staff performance
This article looks at two basic managerial tools which will help enhance the performance of their staff. GROW when it is a skills issue, AID when it is an attitude issue.
Focus on Performance
It is very easy for a business to be distracted away from its main purpose – to provide outstanding customer service for value and make a profit. This articles examines methods to ensure the focus is where it needs to be.
Managing Difficult Conversations
This article looks at two basic but effective techniques that you can use to support that difficult conversation that you need to have with your member of staff.
Staff Motivation
A look at how a Manager can motivate their staff to perform to the best of their ability.